Privacy Policy

The type of personal information I collect :

I currently collect and process the following information:

· Names and contact details provided by you.

· Information shared with me by students/parents/carers deemed relevant to providing an effective service.

How I get the personal information and why I have it:

Most of the personal information I process is provided to me directly by you for one of the following reasons:

· To arrange tutoring sessions and maintain a calendar of appointments/booking system.

· To record all pertinent and necessary information to allow the individual being tutored to be supported fully.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting me via the Contact section on the main website page.

(b) I have a legal obligation.

(c) I have a vital interest.

(d) I need it to perform a public task.

(e) I have a legitimate interest.

How I store your personal information:

Your information is securely stored. I keep names and contact details for the duration of an individual being tutored only. I will then dispose of your information by deleting it permanently from my records.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask me for copies of your personal information. 

Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete. 

Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.

Please contact me using the contact box on the main website if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to me using the contact box provided on the main website. You can also complain to the ICO if you are unhappy with how I have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

3 October 2024